Solved: Changing or cancelling an order

Oriotell · ‎03-11-2021

Does anyone know how to cancel or amend an order that has not been dispatched yet?

Cleoriff · ‎03-11-2021

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

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Cleoriff · ‎03-11-2021

Hi @Oriotell

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Veritas Numquam Perit

MI5 · ‎03-11-2021

@Oriotell

You can always return your order under the change of mind policy should it not be able to cancel or amend it.

https://www.o2.co.uk/help/device-and-sim-support/returning-your-device

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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