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Change of contract

DCB51
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Registered:

I have received a large number of emails referring to my new or changed contract and an order for a HAN Apple iPhone 14 ProMax Silver 128GB, at a monthly price of £54.51

 

I have placed no such order. I want this order cancelled.

I do not want any changes made to my account without written authorisation.

 

Please confirm that this unauthorised order has been cancelled.

 

Finbar

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jonsie
Level 94: Supreme
  • 94814 Posts
  • 611 Topics
  • 7069 Solutions
Registered:

Sounds like you have been the victim of fraud

As such: we’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

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jonsie
Level 94: Supreme
  • 94814 Posts
  • 611 Topics
  • 7069 Solutions
Registered:

Sounds like you have been the victim of fraud

As such: we’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202  or 0344 809 0202

Message 2 of 2
336 Views