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Change name and date of birth

Anonymous
Not applicable

Change date of birth and name

Message 1 of 3
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jonsie
Level 94: Supreme
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Registered:

Hi @Anonymous and welcome to the community.

This is simply a customer to customer community and if your details are wrong on your account then you need to contact customer service directly.

http://www.o2.co.uk/contactus

http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(HomePhone),T=HomePhone_Case,CASE=23722

If it's purely a name change for this community then @Toby will be able to help you.

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MI5
Level 94: Supreme
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Registered:
Is this an error when setting up your account or have you actually changed your name by deed poll?
If you are trying to just transfer one account to a different name, this is not possible without starring a new contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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