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Change my extra

fay1
Level 1: Joiner
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I have chosen Disney but wanted magazines is there a way to change choice
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MI5
Level 94: Supreme
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@Cleoriff wrote:

@fay1 

You can add another extra via My O2 at any time.

https://www.o2.co.uk/help/account-and-billing/extras#choose 


but not free.

@fay1 

If you chose Disney as your free extra, you need to call customer service to see if you can change it.

Numbers here Guide: Coronavirus Community Help and Support 

Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Cleoriff
Level 94: Supreme
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@fay1 

You can add another extra via My O2 at any time.

https://www.o2.co.uk/help/account-and-billing/extras#choose 

Veritas Numquam Perit

Girl in a jacket
Message 2 of 3
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MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:

@Cleoriff wrote:

@fay1 

You can add another extra via My O2 at any time.

https://www.o2.co.uk/help/account-and-billing/extras#choose 


but not free.

@fay1 

If you chose Disney as your free extra, you need to call customer service to see if you can change it.

Numbers here Guide: Coronavirus Community Help and Support 

Or 202 from your O2 mobile.
Advice from an O2 Guru to get through:
When you call 202, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 3
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