Change email address

Eddie1 · ‎02-02-2020

Why can't I change email address

MI5 · ‎02-02-2020

You change your email address if in a montly contract by logging into your MyO2 and changing your user name (which is your email address). You will be sent a link to your old email address to confirm it's you. If you cannot see how to, call customer service for help Guide: How to find help & contact O2

However, if on PAYG, it cannot be changed and you have to re-register with a new email address.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎11-02-2020

@Eddie1 Do you still need some help with your email issue or are you all sorted now?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Change email address

Re. Telephone number (REMOVED)

Redeem extra

2 SIMS on same number/contract?

Bills

Disney Plus Premium for 7.99 / month ?