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Change disney plus from O2 to Disney so I can move to an annual pla

Pete999films
Level 1: Joiner
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I received Disney plus free for six months. It now wants me to pay £7.99 per month. I want to move to Disney plus annual plan. I have cancelled it and want to move to the Disney plus annual account. When I look at Disney plus it says manage on O2, but that only allows monthly. Any ideas as I lose its service in 2 days.

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madasaf1sh
Level 77: Grand Master
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@Pete999films 

You will need to cancel it via the extras option in my o2, follow this guide here Guide: Adding and removing O2 Extras  

Then you need to wait for it to expire, and then you can sign up for the annual plan, any issue you will need to reach out to disney plus support. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11629 Posts
  • 64 Topics
  • 3163 Solutions
Registered:

@Pete999films 

You will need to cancel it via the extras option in my o2, follow this guide here Guide: Adding and removing O2 Extras  

Then you need to wait for it to expire, and then you can sign up for the annual plan, any issue you will need to reach out to disney plus support. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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