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Cancelled contact

MuhammadHasnat
Level 1: Joiner
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My mind is change so please my sim is not received .
Mind change policy
My sim contract is cancelled
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MI5
  • 144600 Posts
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@MuhammadHasnat 

You need to call O2. 

Numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MuhammadHasnat
Level 1: Joiner
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I’m not interested
Message 2 of 5
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MI5
  • 144600 Posts
  • 634 Topics
  • 27728 Solutions
Registered:

@MuhammadHasnat 

You need to call O2. 

Numbers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 3 of 5
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Cleoriff
  • 123064 Posts
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Registered:

@MuhammadHasnat 

Depending how far you are with the contract processs you can do one of 2 things

Cancel under the 14 day change of mind policy https://www.o2.co.uk/help/phones-sims-and-devices/our-change-of-mind-policy 

Or cancel in full Guide: Cancelling Your Contract 

Veritas Numquam Perit

Girl in a jacket
Message 4 of 5
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LukasB
  • 1791 Posts
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Hey @MuhammadHasnat hope you managed to get in touch and get this sorted out.

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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