Cancelled 02

[Ellie200]

Good evening, 

I was paired with a virgin media deal for wifi. I got given a sim card however I have never used it. I have cancelled both virgin media and O2. However I am still getting messages through of bills I owe. Please can you cancel my account. 

[Bambino]

@Ellie200 This is not O2. This is a customer community. You need to speak to customer service.
Call 202 from your mobile or 0344 809 0202, 0800 902 0217 (Payment Management) or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.

Virgin Media customers can phone 150 from their landline or 0345 454 1111 from any other phone.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

[pgn]

This is not O2, @Ellie200 - sounds like you may not have cancelled the O2 contract correctly: Guide: Cancelling Your Contract 

O2 contact info all here if you need it: Guide: How to find help & contact O2 

Good luck, @Ellie200.