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19860928
Level 1: Joiner
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Hello,Į want to bring back my money,yesterday Į try to take phone with plan ,but O2 not give me ,but my money take for my bank account .And after that They write me SMS about report and They resolve 3-5 working days.I don’t understand anything.

 

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MI5
Level 94: Supreme
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@19860928 

O2 don't have your money.

It is held by your bank, pending the sale completion.

If it does not complete, your bank will return your money in a few days.

That's how banking works here.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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