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Cancel auto renewal of amazon prime video

Ru2
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Hi
I got a 3 month free amazon prime video with my new contract. I can’t find out to cancel the autorenewal either on o2 website or amazon!
Anyone any bright ideas?
Thanks
Ruth
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MI5
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@Ru2 

You should be able to cancel by going to manage your extras in your MyO2. 
Otherwise, give customer service a call Guide: Coronavirus Community Help and Support or try under your account settings in Amazon. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Ru2
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Thank you
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MI5
Level 94: Supreme
  • 143438 Posts
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  • 27490 Solutions
Registered:

@Ru2 

You should be able to cancel by going to manage your extras in your MyO2. 
Otherwise, give customer service a call Guide: Coronavirus Community Help and Support or try under your account settings in Amazon. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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Hi @Ru2 , Hope you got everything sorted with your Amazon Prime extra after you last posted. Let us know if you need any further help anytime though. slight_smile

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