Solved: Cancel auto renewal of amazon prime video

Ru2 · ‎18-08-2020

Hi
I got a 3 month free amazon prime video with my new contract. I can’t find out to cancel the autorenewal either on o2 website or amazon!
Anyone any bright ideas?
Thanks
Ruth

MI5 · ‎18-08-2020

@Ru2

You should be able to cancel by going to manage your extras in your MyO2.
Otherwise, give customer service a call Guide: Coronavirus Community Help and Support or try under your account settings in Amazon.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Ru2 · ‎18-08-2020

Thank you

MI5 · ‎18-08-2020

@Ru2

You should be able to cancel by going to manage your extras in your MyO2.
Otherwise, give customer service a call Guide: Coronavirus Community Help and Support or try under your account settings in Amazon.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎24-08-2020

Hi @Ru2 , Hope you got everything sorted with your Amazon Prime extra after you last posted. Let us know if you need any further help anytime though.

O2

Cancel auto renewal of amazon prime video

New phone number or an upgrade?

Product hasn’t arrived

Daughter wants her own contract now.

Cancel Disney plus subscription

cancel Disney plan