Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Other Products and Services

Reply
Highlighted
Level 1: Joiner
Posts: 2
Registered: ‎05-08-2020
Accepted Solution

Cancel auto renewal of amazon prime video

Hi
I got a 3 month free amazon prime video with my new contract. I can’t find out to cancel the autorenewal either on o2 website or amazon!
Anyone any bright ideas?
Thanks
Ruth
Highlighted
Level 1: Joiner
Posts: 2
Registered: ‎05-08-2020

Re: Cancel auto renewal of amazon prime video

Thank you
Highlighted
Posts: 108,445
Topics: 561
Solutions: 14,377
Registered: ‎04-04-2012

Re: Cancel auto renewal of amazon prime video

@Ru2 

You should be able to cancel by going to manage your extras in your MyO2. 
Otherwise, give customer service a call Guide: Coronavirus Community Help and Support or try under your account settings in Amazon. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Highlighted
Community Manager
Posts: 7,795
Registered: ‎23-07-2014

Re: Cancel auto renewal of amazon prime video

Hi @Ru2 , Hope you got everything sorted with your Amazon Prime extra after you last posted. Let us know if you need any further help anytime though. Smiley Happy

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
signature