Re: Cancel Bolt On

George565 · ‎28-11-2023

Hi I purchased a Bolt on by mistake how do i cancel / refund it?

madasaf1sh · ‎28-11-2023

If on PAYG Boltons are none refundable as per the t&c's

If on Pay Monthly, you will need to contact Customer Services and ask them to cancel it if you cant do it yourself, and they may be able to reverse the charge..

Give them a call on 202 from your o2 phone or 0344 809 0202

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎28-11-2023

@George565

Any bolt ons that can or need to be cancelled can be done in your MyO2 https://mymobile.o2.co.uk/

Otherwise there is no need to cancel as they expire automatically after a month.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎28-11-2023

OP wants a refund though and to cancel the bolt on

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

O2

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amazon account still controlled by o2

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