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Can't send text from desktop

Anonymous
Not applicable

I am old and arthritic and can't use the tiny keyboard on my phone.

So I want to send SMS from my O2 number using a regular computer with a proper keyboard.

 

Here's a screen shot of the page in the O2 web site where you do this:

2016-03-11 13-24-04 Accessing and using Send Text - Support - O2 - Mozilla Firefox.png

 

Why does the link not work?

Is there somewhere else I can do this?

Message 1 of 14
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Anonymous
Not applicable

Both of them are Android. My phone is not Android.

Here's a screen shot of the TuGo web site saying that business customers are included in the options:

O2TuGoApp.png

Message 11 of 14
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Cleoriff
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What phone do you have @Anonymous ?. Users with iPhones seem to experience a few issues with TuGo..

Veritas Numquam Perit

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Message 12 of 14
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Anonymous
Not applicable

 Blackberry (quite old). But O2 do not know this, and they don't need to. I only wish to use the web app. It's the account status that is the issue.

Message 13 of 14
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jonsie
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I think only business customer service can really help you with this. I see no reason why the type of mobile you have would make a difference to the web based TuGo as it's purely account related.

Message 14 of 14
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