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Level 2: Apprentice
Posts: 32
Registered: ‎17-09-2014

Can't redeem Office 365

I received a code for Office 365 with my new iPad Pro.

 

It says to redeem visit O2.activate-code.com

 

I enter the code, and press submit and it pops up a box with terms. the only button on the pop up is close, and that just closes. There is no way to progress.

 

I have tried with Edge, and Chrome. Same issue on both. On Safari on iPhone, you can't even click the close button because the bottom of the web page covers it.

 

Anyone else managed to redeem?

 

Had similar issues when I got my iPad Pro 10.5 on release! Seems some things never change!

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Posts: 95,003
Topics: 543
Solutions: 12,039
Registered: ‎04-04-2012

Re: Can't redeem Office 365

@Martin-O2 any ideas?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 79,581
Topics: 708
Registered: ‎14-01-2013

Re: Can't redeem Office 365

This Office 365 promotion has caused many problems in the past @psykix

Not sure why but we have had other people complaining.

*The Game Is On*

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Posts: 75,641
Topics: 561
Solutions: 3,483
Registered: ‎04-01-2009

Re: Can't redeem Office 365

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Level 2: Apprentice
Posts: 32
Registered: ‎17-09-2014

Re: Can't redeem Office 365

There isn't one on it. iPad Pro only arrived yesterday, so is definitely current!
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Posts: 75,641
Topics: 561
Solutions: 3,483
Registered: ‎04-01-2009

Re: Can't redeem Office 365

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Level 2: Apprentice
Posts: 32
Registered: ‎17-09-2014

Re: Can't redeem Office 365

Tried again today and it works a treat - there is now a submit button alongside the close button.

 

Used the code to add 9 months onto my Office 365 Home subscription :-)

 

Cheers!

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Posts: 75,641
Topics: 561
Solutions: 3,483
Registered: ‎04-01-2009

Re: Can't redeem Office 365


@psykix wrote:

Tried again today and it works a treat - there is now a submit button alongside the close button.

 

Used the code to add 9 months onto my Office 365 Home subscription :-)

 

Cheers!


Good new, glad you got it sorted smiling

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Posts: 79,581
Topics: 708
Registered: ‎14-01-2013

Re: Can't redeem Office 365

Excellent news @psykix

Pleased it's sorted

*The Game Is On*

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Level 1: Joiner
Posts: 1
Registered: ‎10-09-2016

Re: Can't redeem Office 365

Hi there, since I receieved my new iPad Pro, I have tried several times to redeem the voucher, but the link it gives comes up with an error. Very frustrating!