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Can't redeem Office 365

psykix
Level 2: Apprentice
  • 33 Posts
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Registered:

on ‎08-11-2018 11:28

on ‎08-11-2018 11:28

I received a code for Office 365 with my new iPad Pro.

 

It says to redeem visit O2.activate-code.com

 

I enter the code, and press submit and it pops up a box with terms. the only button on the pop up is close, and that just closes. There is no way to progress.

 

I have tried with Edge, and Chrome. Same issue on both. On Safari on iPhone, you can't even click the close button because the bottom of the web page covers it.

 

Anyone else managed to redeem?

 

Had similar issues when I got my iPad Pro 10.5 on release! Seems some things never change!

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Martin-O2
Former Staff
In response to Morphaplasm
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Registered:

on ‎13-11-2018 11:11

on ‎13-11-2018 11:11

Hey @Morphaplasm I can get someone to look into this for you but will need a few details first. I'll send you a private message now. 

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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