cancel
Showing results for 
Search instead for 
Did you mean: 

Can't redeem Office 365

psykix
Level 2: Apprentice
  • 33 Posts
  • 3 Topics
  • 0 Solutions
Registered:

I received a code for Office 365 with my new iPad Pro.

 

It says to redeem visit O2.activate-code.com

 

I enter the code, and press submit and it pops up a box with terms. the only button on the pop up is close, and that just closes. There is no way to progress.

 

I have tried with Edge, and Chrome. Same issue on both. On Safari on iPhone, you can't even click the close button because the bottom of the web page covers it.

 

Anyone else managed to redeem?

 

Had similar issues when I got my iPad Pro 10.5 on release! Seems some things never change!

Message 1 of 11
4,112 Views
10 REPLIES 10

MI5
Level 94: Supreme
  • 143403 Posts
  • 632 Topics
  • 27489 Solutions
Registered:
@Martin-O2 any ideas?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 11
3,994 Views

Cleoriff
Level 94: Supreme
  • 122355 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

This Office 365 promotion has caused many problems in the past @psykix

Not sure why but we have had other people complaining.

Veritas Numquam Perit

Girl in a jacket
Message 3 of 11
3,985 Views

jonsie
Level 94: Supreme
  • 92906 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

psykix
Level 2: Apprentice
  • 33 Posts
  • 3 Topics
  • 0 Solutions
Registered:
There isn't one on it. iPad Pro only arrived yesterday, so is definitely current!
Message 5 of 11
3,970 Views

jonsie
Level 94: Supreme
  • 92906 Posts
  • 608 Topics
  • 6913 Solutions
Registered:
Message 6 of 11
3,965 Views

psykix
Level 2: Apprentice
  • 33 Posts
  • 3 Topics
  • 0 Solutions
Registered:

Tried again today and it works a treat - there is now a submit button alongside the close button.

 

Used the code to add 9 months onto my Office 365 Home subscription 🙂

 

Cheers!

Message 7 of 11
3,942 Views

jonsie
Level 94: Supreme
  • 92906 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

@psykix wrote:

Tried again today and it works a treat - there is now a submit button alongside the close button.

 

Used the code to add 9 months onto my Office 365 Home subscription 🙂

 

Cheers!


Good new, glad you got it sorted smiling

Message 8 of 11
3,937 Views

Cleoriff
Level 94: Supreme
  • 122355 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

Excellent news @psykix

Pleased it's sorted

Veritas Numquam Perit

Girl in a jacket
Message 9 of 11
3,935 Views

Morphaplasm
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Hi there, since I receieved my new iPad Pro, I have tried several times to redeem the voucher, but the link it gives comes up with an error. Very frustrating! 

Message 10 of 11
3,905 Views