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Anonymous
Posts: 0
Accepted Solution

Can't connect to online chat

[ Edited ]

after several hours of trying i still cant connect to online chat... is anyone else having the same issue? They cant still be checking to see if there is an available agent ?!!?!?!?

Posts: 116,617
Topics: 573
Solutions: 16,170
Registered: ‎04-04-2012

Re: Can't connect to online chat

It's been off and on since Sunday.
Came back yesterday afternoon but gone down again today for me.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 116,617
Topics: 573
Solutions: 16,170
Registered: ‎04-04-2012

Re: Can't connect to online chat

If it's not account specific, maybe we can help anyway?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Anonymous
Posts: 0

Re: Can't connect to online chat

Hi unfortunately it is account specific but thanks anyway
Former Staff
Posts: 11,576
Registered: ‎13-08-2012

Re: Can't connect to online chat

Hi @Anonymous,

Sorry to hear about the issues with chat. We have experienced  few access issues throughout the week. @MI5 here is amazingly knowledgeable though, so ask him any questions you have and hopefully, he can offer some advice Smiley Happy

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Posts: 13,412
Topics: 83
Registered: ‎14-01-2014

Re: Can't connect to online chat

One post up T,



Posts: 116,617
Topics: 573
Solutions: 16,170
Registered: ‎04-04-2012

Re: Can't connect to online chat

Yeah, can't help here Smiley Sad
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)