Solved: Can't access web mail

Anonymous · ‎14-11-2013

I'm trying to access the web mail on the O2 site and the following error message appears:

It might be temporarily unavailable. Or it might have been moved, updated or deleted.

Have you got the right web address? Try typing it in again, making sure there are no spaces or capital letters.

If it still doesn’t work, try any of these options instead:

I'm also trying to access my email on my iphone and it says my username or password is incorrect.

This is the first time in years that I have had a problem with my O2 email... can anyone help???

Thanks

perksie · ‎14-11-2013

Unless you use O2 Broadband it is being closed down:

http://www.o2.co.uk/o2email

Discussion here:

http://community.o2.co.uk/t5/Other-Products-Services/O2-Email-Webmail-to-close/m-p/510096#U510096

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

View solution in original post

perksie · ‎14-11-2013

Unless you use O2 Broadband it is being closed down:

http://www.o2.co.uk/o2email

Discussion here:

http://community.o2.co.uk/t5/Other-Products-Services/O2-Email-Webmail-to-close/m-p/510096#U510096

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

adamtemp64 · ‎14-11-2013

o2 email has closed for all non o2 broadband customers mant threads about this plus this page http://www.o2.co.uk/o2email

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

adamtemp64 · ‎14-11-2013

@perksie snap again lol

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

MI5 · ‎14-11-2013

@Toby - Maybe this time a banner on the forum would be a good idea....?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Toby · ‎14-11-2013

Hi MI5,

Banners are something we're working on at the moment for featured threads such as the one linked by perksie and other such important issues.

I should have some news on that very soon. Great idea.

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

MI5 · ‎14-11-2013

That's good to hear Toby as long as it happens quickly

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Toby · ‎14-11-2013

I want it as much as you

Fancy writing a great device review or O2 forum guide? Send me a message!

Get involved:
• New to the community? This is how you get help.
• Want to know who we are? Come and say hi to us.
• Want to have a chat? Drop me a direct message.

Anonymous · ‎14-11-2013

@Toby wrote:
I want it as much as you

Steady on, boys.

MI5 · ‎14-11-2013

LOL, I missed that innuendo

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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