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Can’t Check Out Basket

Chlo1
Level 1: Joiner
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on ‎03-06-2021 10:11

on ‎03-06-2021 10:11

Hi,

I’m trying to upgrade my Apple Watch and get to the point of filling my basket but then there is no way to check out! This isn’t the first time it’s happened, it happens on both the My O2 app and on the website. Please help?

Thanks
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madasaf1sh
Level 76: Forum Legend
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on ‎03-06-2021 10:42

on ‎03-06-2021 10:42

@Chlo1

Have you cleared your cookies and temporary internet files from you browser and also do the same on your mobile.

Also try another browser such as Edge, Firefox or Opera
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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LukasB
Former Staff
In response to madasaf1sh
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Registered:

on ‎04-06-2021 12:45

on ‎04-06-2021 12:45

Hey @Chlo1 did this work or do you still have issues with this?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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