This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Can no longer afFord device plan

Go to solution
Loveepool1
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎08-01-2022 18:24

on ‎08-01-2022 18:24

My circumstances have changed massively from foughtlough to maternity leave and can no longer afford my device plan please help

Message 1 of 5
646 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
madasaf1sh
Level 78: King of Kings
  • 12031 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

on ‎08-01-2022 18:25

on ‎08-01-2022 18:25

@Loveepool1 

 

You need to speak to Payment Management on 0800 902 0217 and they can advise your options.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

View solution in original post

Message 2 of 5
644 Views
0 Kudos
4 REPLIES 4

Go to solution
madasaf1sh
Level 78: King of Kings
  • 12031 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

on ‎08-01-2022 18:25

on ‎08-01-2022 18:25

@Loveepool1 

 

You need to speak to Payment Management on 0800 902 0217 and they can advise your options.

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 5
645 Views
0 Kudos

Go to solution
Loveepool1
Level 1: Joiner
In response to madasaf1sh
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎08-01-2022 18:27

on ‎08-01-2022 18:27

They have completely cut me off I can't call ??? Thanks for your reply btw

Message 3 of 5
643 Views
0 Kudos

Go to solution
madasaf1sh
Level 78: King of Kings
  • 12031 Posts
  • 69 Topics
  • 3221 Solutions
Registered:

on ‎08-01-2022 18:42

on ‎08-01-2022 18:42

@Loveepool1 

 

You need to use Skype or another phone there is a guide here to use Skype Guide: A Guide to Skype 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 5
636 Views

Go to solution
Loveepool1
Level 1: Joiner
In response to madasaf1sh
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎08-01-2022 18:44

on ‎08-01-2022 18:44

Thank you😌

Message 5 of 5
633 Views
0 Kudos
Top Kudoed Authors
View All
Top