on 01-08-2020 11:04
Do I need to do anything to be able to use my phone there? I want to be able to receive/send texts for emergencies etc (am I right in thinking I’ll be charged extra to send/receive texts?).
I’m also assuming my 4g/data won’t work there? If, in the unlikely event, it works there - how can I avoid coming back to a whopping bill? Would putting the phone in airplane mode when I don’t need it for contact stop roaming Charges etc?
Apologies if someone has asked this or seems a basic question. I’ve not been abroad in forever!
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01-08-2020 11:30 - edited 01-08-2020 11:48
Switzerland is in the Europe Zone so you can use your phone just as you would at home. Everything will come out of your allowances. Use Wifi when you can (to save your allowance)
The only thing you should do before travel is to contact O2 to ensure you have NO Roaming bars on your account.
Also if you have an iPhone, ask O2 to check that you have the correct bolt on.
Numbers for O2 are in this guide Guide: Coronavirus Community Help and Support
Best of luck. Enjoy your holiday.
Editeed to change EU to Europe Zone!
01-08-2020 11:45 - edited 01-08-2020 11:47
@O2Sophie Correct, they are not in the EU but they are in the Europe Zone and if you check the link I posted, they can roam just as they would at home.
They do not need O2 travel bolt on...Thesee are the countries covered in the Europe zone
|Isle of Man||Italy||Jersey|
|Saint Barthelemy||Saint Martin||San Marino|
on 01-08-2020 12:05
on 01-08-2020 12:11
As long as you don't exceed your normal monthly allowances, you won't pay anything extra at all.
I suggested Wifi where you can, just to save your allowances.
Do phone O2 though to check there are NO Roaming bars on your account.
With the lack of travel during Covid, many people have found a roaming bar has been applied. It's wise to check this before you go.
All numbers in the link I gave but again Guide: Coronavirus Community Help and Support
Have a great time.
on 01-08-2020 12:12