Can I take out insurance online?

[KathWen]

Hi,

I am within the 28 day cut off for insurance on my device. I dont get signal at home so cant call to take out insurance. Is there any way to do it online?

Thanks.

[Cleoriff]

@KathWen 

No sorry, you have to call.

Numbers in this guide Guide: Coronavirus Community Help and Support 

[gmarkj]

Only if you take it through somewhere else.
Check your home insurance and your bank account - some of those cover mobile devices.
Also try comparison sites to see if they can help.

[jonsie]

If you have no signal at home I think I would be returning the phone under the 28 day change of mind. Not sure I see the point of a phone you can't use.