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Can I get phone records for legal purposes?

Tangerine
Level 1: Joiner
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I need to obtain the record of the length of a call made to me on January 22nd 2018 but O2 doesnt keep records that far back. does anyone have any idea how I can obtain these?

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MI5
Level 94: Supreme
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You can only get details of outgoing calls and texts.
There are no records of incoming ones except that stored on your own phone log.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Cleoriff
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Hi @Tangerine you could request a Subject Access Request form https://www.o2.co.uk/help/safety-and-security/how-to-get-a-copy-of-the-information-we-store-about-yo...

Although reading through I am not sure it will cover what you need. You could contact customer services for help https://www.o2.co.uk/contactus

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Tangerine
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thank you @Cleoriff much appreciated
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MI5
Level 94: Supreme
  • 126875 Posts
  • 613 Topics
  • 21824 Solutions
Registered:
You can only get details of outgoing calls and texts.
There are no records of incoming ones except that stored on your own phone log.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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