on 14-06-2019 10:18
Hi, this is a work related question, if anyone can help. We have BT quantum phones at work , at night we divert them to an O2 pay as you go I phone. We have work contract mobiles but on vodafone and BT divert does not work with vodafone , hence we have to carry 2 mobiles when on call. Can the work number be diverted to the O2 PAYG mobile then forwarded/diverted from there to our Vodafone mobiles ? Have tried call forwarding and call divert from intstructions I have found on internet but doesnt work. If it was to work please can someone advise how I would do it? thankyou
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on 14-06-2019 10:30
You can't set call forwarding on an O2 PAYG phone, sorry.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 14-06-2019 17:45
Ive done a bit off digging at work and there should be no reason that divert would not work to Vodafone mobile. Vodafone cannot be the one preventing that so maybe BT have something in place that is stopping this.
I would suggest speaking to the account manager about that if it is a business service.
If you have a system administrator please advise to check https://btbusiness.custhelp.com/app/answers/detail/a_id/23995/c/5138/.
I do hope this helps.
Samsung Galaxy S10+ on O2 UK
Nokia 1 Plus on O2 UK
on 18-06-2019 09:32
Good morning @Shelley, and welcome to the forum
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