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Call Failed

KellyB9
Level 1: Joiner
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Hi,

I am unable to make any calls. iPhone constantly saying “call failed”

I have good service and WiFi. 
Had a cellular iwatch linked to my account yesterday and wondered if that is the problem. 
Can anyone help please?

Thanks

p.s I have turned it off and on, reset network settings and messed with the aeroplane button

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MI5
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There appears to be a network problem currently @KellyB9 

If you message O2 on Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG) they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

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MI5
Level 94: Supreme
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There appears to be a network problem currently @KellyB9 

If you message O2 on Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG) they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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KellyB9
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I’ve used someone else’s Facebook. Thank you 

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Mouseninja
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Has there been any word of fixing this yet? I’m having the exact same issue since yesterday, I’ve reset all network settings and still nothing

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Cleoriff
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Hi @Mouseninja 

It must be area specific as I'm not having any problems.

Veritas Numquam Perit

Girl in a jacket
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Crxsh01
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Having exactly the same issue. FYI also have a cellular watch connected to my iPhone. O2 told me they are aware of the issue and are working on it

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Mouseninja
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Thanks for the reply, hopefully we get something sorted soon

 

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madasaf1sh
Level 78: King of Kings
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It is a know bug since IOS 15 with a lot of global networks that Apple need to get off there ass and fix.. 

As I said in another thread, Apple are been investigated by the Korean Telecoms regulator already about the issue. 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Cleoriff
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Loads of posts on this today.

If you are getting call failed, a fix has been found if you turn off 5G

https://www.makeuseof.com/how-to-disable-5g-on-any-device/ 

Veritas Numquam Perit

Girl in a jacket
Message 9 of 9
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