Call Divert Message

[Anonymous]

I am sole trader and I often divert calls to ther numbers when i am busy. Customers are being put of by the "your call is being diverted" message they get. Appears unproffesional and takes too long for some people.

Has anyone been able to get the message turned off so that calls are diverted immediately? This is straight forward with Orange - still trying with O2.

Thanks.

[jonsie]

I like how the charges coincide with the release of TuGo and not being able to deactivate voicemail

[adamtemp64]

@jonsie I thought this happend 2012 tariff refresh and not just this time

[Anonymous]

Very true

[jonsie]

You could be right Adam but I only found out it isn't free now through this thread. I thought it was a recent change.

[perksie]

I've passed it to Toby, hopefully he can get it corrected.

[adamtemp64]

@ perksie it is in the website errors thread and leonard was actioning it

[adamtemp64 · Accepted solution]

@target123 I do not think o2 can turn this system message off as far as I know.

Sorry your thread has gone slightly off topic