Solved: Re: Call Divert Message

Anonymous · ‎11-04-2013

I am sole trader and I often divert calls to ther numbers when i am busy. Customers are being put of by the "your call is being diverted" message they get. Appears unproffesional and takes too long for some people.

Has anyone been able to get the message turned off so that calls are diverted immediately? This is straight forward with Orange - still trying with O2.

Thanks.

adamtemp64 · ‎11-04-2013

@target123 I do not think o2 can turn this system message off as far as I know.

Sorry your thread has gone slightly off topic

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Anonymous · ‎11-04-2013

Which phone are you using?

perksie · ‎11-04-2013

O2 Voicemail settings:

http://www.o2.co.uk/support/generalhelp/howdoi/voicemail901/howtogetstarted

and here:

http://www.o2.co.uk/support/generalhelp/howdoi/voicemail901/domorewith901;jsessionid=cb261f4509c040e...

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Anonymous · ‎11-04-2013

@perksie wrote:
O2 Voicemail settings:

http://www.o2.co.uk/support/generalhelp/howdoi/voicemail901/howtogetstarted

and here:

http://www.o2.co.uk/support/generalhelp/howdoi/voicemail901/domorewith901;jsessionid=cb261f4509c040e...

Another out of date link that says calls to 901 are free for pay monthly which they are not what is o2 doing with there site nothing it seems?

perksie · ‎11-04-2013

Edited by me, as I was talking rubbish.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Anonymous · ‎11-04-2013

Maybe on your tariff Perskie but it was confirmed in a recent post they now come out of inclusive minutes and then 35p a minute after that

perksie · ‎11-04-2013

@Anonymous wrote:
Maybe on your tariff Perskie but it was confirmed in a recent post they now come out of inclusive minutes and then 35p a minute after that

You're right sorry, I have so many minutes It's never been a problem.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1

adamtemp64 · ‎11-04-2013

@perksie

go to the tariff pages and look at the bit that explains out of bundle etc and latest t&c confirm it

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Anonymous · ‎11-04-2013

@adamtemp64 wrote:
@perksie
go to the tariff pages and look at the bit that explains out of bundle etc and latest t&c confirm it

Thanks Adam was trying to look for it I knew it was now chargeable

Anonymous · ‎11-04-2013

@perksie wrote:
@Anonymous wrote:
Maybe on your tariff Perskie but it was confirmed in a recent post they now come out of inclusive minutes and then 35p a minute after that
You're right sorry, I have so many minutes It's never been a problem.

Likewise I just find it difficult to understand how a huge company like o2 cant update a simple website properly

O2

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