Solved: Cafeyn extra

Dudleydog · ‎18-08-2020

I’ve just upgraded my phone and am trying to access my chosen extra - Cafeyn- the login screen asks for a password. My O2 password is bounced as invalid. What am I meant to use? There’s no field to set up a new password

MI5 · ‎18-08-2020

@Dudleydog

Choose your extra from your MyO2 then wait for an email to redeem it.

The email will contain a unique link to follow to register.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

O2Leyla · ‎18-08-2020

Hello Dudleydog, you can access your extra via the myo2 app.

Hope this helps.

MI5 · ‎18-08-2020

@Dudleydog

Choose your extra from your MyO2 then wait for an email to redeem it.

The email will contain a unique link to follow to register.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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