Broken speaker 🔈

[Josh1011200]

Hello I would like some help regarding my device and how to claim damage as I have full insurance and does it cost if I claim or is it free to claim to have this issue fixed? what is the procedure many thnaks

[Cleoriff]

You would need to speak to your insurers @Josh1011200 

If its O2 then you contact them first. or complete the claim form in this guide

https://www.o2.co.uk/help/digital-services/o2-insurance 

[MI5]

@Josh1011200 

Full insurance details here https://www.o2.co.uk/help/digital-services/o2-insurance

You need to pay an excess on any claim (detailed in your policy)

If it's just failed though and not damaged physically, it may be covered by warranty which is free.

[Marjo]

Hi there @Josh1011200 , Sorry to hear your speaker got broken earlier. 😞 I hope everything went ok with your insurance claim in the end! Don't hesitate to pop back in to the community if you have any other questions at any point.