Broken speaker 🔈

Josh1011200 · ‎07-08-2020

Hello I would like some help regarding my device and how to claim damage as I have full insurance and does it cost if I claim or is it free to claim to have this issue fixed? what is the procedure many thnaks

Cleoriff · ‎07-08-2020

You would need to speak to your insurers @Josh1011200

If its O2 then you contact them first. or complete the claim form in this guide

https://www.o2.co.uk/help/digital-services/o2-insurance

Veritas Numquam Perit

MI5 · ‎07-08-2020

@Josh1011200

Full insurance details here https://www.o2.co.uk/help/digital-services/o2-insurance

You need to pay an excess on any claim (detailed in your policy)

If it's just failed though and not damaged physically, it may be covered by warranty which is free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎14-08-2020

Hi there @Josh1011200 , Sorry to hear your speaker got broken earlier. 😞 I hope everything went ok with your insurance claim in the end! Don't hesitate to pop back in to the community if you have any other questions at any point.

O2

Broken speaker 🔈

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