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Broken phone

Kat301
Level 1: Joiner
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on ‎21-03-2020 20:48 - last edited on ‎21-03-2020 21:40 by Moderator

on ‎21-03-2020 20:48 - last edited on ‎21-03-2020 21:40 by Moderator

Are you open for me to make a claim my daughter has dropped my phone and my screen has gone I cannot see a thing and need my phone for kids and school and in this sensitive time need to stay connected to family

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MI5
Level 94: Supreme
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on ‎21-03-2020 20:52

on ‎21-03-2020 20:52

@Kat301 

You need to call customer service to make an insurance claim Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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on ‎26-03-2020 15:34

on ‎26-03-2020 15:34

Hi @Kat301 , sorry to hear about your phone. 😞 Just wanted to check how you're getting on and if you managed to sort this out after you last posted?

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