on 30-08-2015 03:08
on 30-08-2015 03:19
on 30-08-2015 03:31
on 30-08-2015 04:01
on 30-08-2015 04:01
on 30-08-2015 09:59
on 30-08-2015 09:59
There aren't many mutinational companies that you can't contact via email. O2 (and some other networks) decided this was the way forward and in their infinite wisdom deduced that live chat and social media, such as Twitter and Facebook, was their preferred way of dealing with customer issues and queries.
We all know just how poorly this is working out and it's time O2 rethought the contact us by email and reintroduced it.
As for the weblink posted earlier, that is still a live link for those who are able to use their O2 webmail after the broadband was sold and accounts migrated to Sky. It was never a means of contacting customer service.
on 30-08-2015 12:49
on 30-08-2015 12:49