Booster Box stopped working

Anonymous · ‎19-01-2018

Booster Box has died and we have only one bar showing on our phones so they are not working well. Help!

Cleoriff · ‎19-01-2018

@Anonymous If they are not working well I suggest you call customer services so they can help configure them properly (if necessary)

https://www.o2.co.uk/contactus

You should also check the status of your mast https://status.o2.co.uk/

Veritas Numquam Perit

MI5 · ‎19-01-2018

Call 8002 and report the fault to your boostbox but check your broadband connection speed first in case it’s faulty.
It’s nothing to do with the network status as the boostbox doesn’t connect to the network that way.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎19-01-2018

@MI5 wrote:

It’s nothing to do with the network status as the boostbox doesn’t connect to the network that way.

True...that was a rather silly comment. Ah well....

I will just add this in case it helps (It was helpful to me)

https://www.o2.co.uk/help/network-coverage-and-international/boostbox-guide

Veritas Numquam Perit

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