Solved: Bolt ons

pixie90 · ‎28-11-2020

i am confused about Bolt-on's. After i have purchased extra data, do i then have to cancel it to stop it being a recurring monthly charge? if so, how do i do that?

MI5 · ‎28-11-2020

@pixie90

Pay monthly bolt ons are a one off purchase and do not renew automatically.

Any unused data from the bolt on will roll over for 1 month only.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-11-2020

@pixie90

Pay monthly bolt ons are a one off purchase and do not renew automatically.

Any unused data from the bolt on will roll over for 1 month only.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Nick_selkent · ‎28-11-2020

If you keep running out of data often. It might be worth changing your tariff to one that has more data. Yes it will cost a bit more than your existing tariff per month but works out much cheaper than buying a one off bolt on every month or so, those bolt ons really are for as a one off. The amount you pay for a bolt on for extra data, you could end up with unlimited data anyway!

You can change your tariff to increase your data through My O2 online.

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