07-08-2024 17:28
Hi I keep getting these numbers calling my phone when I try to clear notification or block them off I keep getting charged £3 for the privilege how can I stop these ? Thanks
07-08-2024 17:48
@kate7764 Don't answer the calls.
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
You should not be charged for blocking a number. If that's happening you need to speak to customer service to be refunded: How to find help & contact O2: A Guide - O2 Community
07-08-2024 18:31
07-08-2024 18:31
08-08-2024 15:49
08-08-2024 15:49
We looked into trying to block the whole block of numbers, but it wasn't terribly viable I'm afraid.
Thanks,
08-08-2024 15:58
08-08-2024 22:48
O2 will just need to keep refunding anyone that gets scammed by this until something is done about it.