Solved: Block a lost phone

Laura46 · ‎16-02-2023

Hi, is there any way I can block a lost phone without ringing the call centre?

MI5 · ‎16-02-2023

You can delete all your data remotely but you can't block it without contacting O2

Guide: Lost or Stolen O2 Device? - How to Report it

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 0344 809 0202 (contract) or 0344 8090222 (PAYG).

You can call using Skype Guide: A Guide to Skype

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

View solution in original post

MI5 · ‎16-02-2023

@Laura46

You can delete all your data remotely but you can't block it without contacting O2

Guide: Lost or Stolen O2 Device? - How to Report it

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 0344 809 0202 (contract) or 0344 8090222 (PAYG).

You can call using Skype Guide: A Guide to Skype

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

O2

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