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Block a lost phone

Laura46
Level 1: Joiner
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Hi, is there any way I can block a lost phone without ringing the call centre?

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MI5
Level 94: Supreme
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@Laura46 

You can delete all your data remotely but you can't block it without contacting O2 

Guide: Lost or Stolen O2 Device? - How to Report it 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 0344 809 0202 (contract) or 0344 8090222 (PAYG).

You can call using Skype Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152074 Posts
  • 651 Topics
  • 28925 Solutions
Registered:

@Laura46 

You can delete all your data remotely but you can't block it without contacting O2 

Guide: Lost or Stolen O2 Device? - How to Report it 

Looks like you should contact customer service as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or call on 0344 809 0202 (contract) or 0344 8090222 (PAYG).

You can call using Skype Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
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