Solved: Billig

Anonymous · ‎02-11-2015

I payed my bill using automated method. I typed in wrong number o2 have filled out a ffrom 5days ago and I still have no connection due to them not finding payment has this happend before and how long will it take please

MI5 · ‎02-11-2015

It could take weeks.
You really should set up a direct debit to avoid such issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎02-11-2015

It could take weeks.
You really should set up a direct debit to avoid such issues.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎02-11-2015

If you had the same problem previously you really need to reinstate the direct debit.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎02-11-2015

In case @Anonymous comes back...and to help with future payments, I will offer this guide for their perusal http://community.o2.co.uk/t5/Discussions-Feedback/Ways-to-pay-guidelines/m-p/874982

Veritas Numquam Perit

MI5 · ‎02-11-2015

Nothing in there about paying to the wrong number though

Someone must have thought their luck was in having someone else pay their bill for them

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎02-11-2015

Early Christmas present.....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎02-11-2015

@MI5 wrote:
Nothing in there about paying to the wrong number though

True......and I make no apologies for saying that in my haste...I posted on the wrong thread... So duh me . Though a bit of light reading never hurt anyone...

Veritas Numquam Perit

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