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Bill

RobertEllis85
Level 1: Joiner
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I keep receiving a letter from O2 saying that I have an unpaid bill however I have a phone and a laptop and both are uk to date. The account number in the letter isn’t one of my account numbers and I’m concerned that someone may have used my details to gain a contract in my name? 

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madasaf1sh
Level 67: Unsung hero
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@RobertEllis85 

 

You need to speak to o2 and discuss this with them, the best number to call them on is 0800 902 0217 

 

 

It might also be worth checking your credit report for any o2 accounts in your name, and also logging with action fraud 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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