Solved: Bill

Mikeogunner1979 · ‎28-08-2019

I paid my bill 2 hours ago and I still cannot send texts or make calls?

jonsie · ‎28-08-2019

It can take up to 24 hours toreinstate the account if it was overdue. Maybe when the system updates at midnight the restriction could be removed. It is certainly not going to happen immediately payment is made.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎28-08-2019

It can take up to 24 hours toreinstate the account if it was overdue. Maybe when the system updates at midnight the restriction could be removed. It is certainly not going to happen immediately payment is made.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Mikeogunner1979 · ‎28-08-2019

Usually does but thanks

gmarkj · ‎28-08-2019

Have you tried calling customer services to see if they can speed up the process?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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