on 21-02-2013 11:48
Absolutely agree, they are on ebay now!!! I waited for three hours with loads of error messages then SOLD OUT, Customer Complaints gave me anumber to call regarding this and the number was unobtainable!! How can o2 give out unobtainable telephone numbers!!! What a Joke!!
on 21-02-2013 12:21
I have been on since 9am this morning. What a complete waste of time! And surprise surprise I find that tickets are already appearing on ebay for over 5 times the face value. Whats the point in wasting time with these so called "events"!!!!!
on 21-02-2013 12:35
totally agree. this priority thing is a bit of joke. Supposedly have access but cant get. spent 3 hours trying and then says all sold out. However can get tickets at "getmein" (also ticketmaster!) for an inflamed price of course. Obviously a bit of scam somewhere. Contract up next month so think will move to another provider as no value from so called "O2 Priority"
on 21-02-2013 12:43
Considering the popularity of this singer I imagine a large amount of those customers were also trying to aquire tickets so you can understand the stress involved on a system.
While I do feel bad for everyone that tried to get a ticket and was unsuccessful its is a very small minority that have shown problems accessing the website. Leonard has shown the twitter feed showing the numbers who were sucessful.
So at the end of the day I'm sure O2 are sorry you've lost out but its unlikely to be her last performance so I'm sure you'll have better luck next time around.
on 21-02-2013 12:53
This is more than disappointing O2.
Firstly, why did we have to register with "ticket fatory"? Their website has crashed. Registering with them was a waste of time.
Secondly, why are so many of the allegedly "priority" tickets now on sale at inflated prices on getmein/ viagogo/ebay?
Third, I spoke to customer care at Eventim about the numerous "error" messages (just when you think you have booked tickets) and her advice was "try on saturday but make sure you go online and use the phone- it will be very busy and you will need to be on the ball"
This is the first time I have had any issue with priority and am truly disappointed that I have now wasted 2hrs and a phone call and still do not have tickets.
on 21-02-2013 12:57
If you wish to get your own back on these people I can 99% guarantee they are not paying tax on the profit they're making. I'm sure the IRS would love to hear about them