on 21-02-2013 11:05
What I don't understand is that when I've used Priority Moments before there has never been a waiting room- I got Watch the Throne tickets no problem. I also got Girls Aloud tickets really easily. So why have a waiting room this time? It clearly doesn't work. Now Twitter is saying there are only awful tickets left. I had ones in the gods like this for Britney Spears a few years ago and I could only see her legs, so there's really no point.
With the ebay thing, I think you should have to have the card you paid with with you to enter. That means that you would have to look at the last 4 digits on the ticket payment, make sure they match with the card (which would only take a second) and then you could go in. Even if they were a present, surely this would be possible? And stop these awful ticket touts.
21-02-2013 11:09 - edited 21-02-2013 11:10
That's what I meant with the example in my last post. Performance does get impacted by high demand.
I agree, the eBay thing really isn't great. Let's hope that can get sorted out so the real fans can enjoy these tickets. I think your suggestion is fantastic and I'll forward that to the Priority Moments team straight away.
on 21-02-2013 11:13
Beyoncé tickets update: We still have Birmingham tickets left - all Manchester and all The O2 dates are now sold out."
on 21-02-2013 11:19
Amazing ...O2 are sold out but I am still in the 'waiting room' being told to wait my turn. Wait my turn for what? Oh you just have to laugh now at the inability of 02 really. Thank goodness for this site to vent on. Although I clearly think that's all this site is designed for. I am 100% sure that no-one that actually cares about what we think will do anything about this awful 'waiting room' situation. Time will tell. I am sure Leonard will be on here on the next big event giving the same 'high demand' speech.
on 21-02-2013 11:29
Why can you still enter the waiting room if it is sold out?! You cant even get through for the Birmingham tickets. I am never going to get this 2.5 hours back. What a waste of space o2 is.
on 21-02-2013 11:30
Leonard - you are completely missing the point. The website failed because of the high demand. We agree on that.
Next question is why did it fail on high demand? Clearly it was inadequately designed for such high volume of traffic. Whose responsibility is that? O2 selected/used that website therefore it is O2 responsibility to investigate WHY a partner website was so poor, and those responsible in O2 are asked why their supplier selection process failed so spectacularly?
on 21-02-2013 11:39 - last edited on 21-02-2013 11:43 by Toby
Sorry folks - the four tickets that the O2 Priority ticket website had available for sale this morning online at 9:30 have now all been sold.
Standby for some condescending announcements from O2 to inform us that this was "a very popular event" and there was "very high demand".
No??? was there? really??? Get out of here!!