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Carpredirm98
Level 1: Joiner
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Am i able to withdraw my bank account as i topped up more than wanted in my balance.
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Cleoriff
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@Carpredirm98 

Only by contacting O2, although, they will probably advise you to leave it until next month.

Numbers for O2 here Guide: Coronavirus Community Help and Support 

Veritas Numquam Perit

Girl in a jacket
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MI5
Level 94: Supreme
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@Carpredirm98 

PAYG top ups can't be refunded I'm afraid but money will stay on your account as credit. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
Former Staff
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Hey @Carpredirm98 , hope you're doing well! It's been a few days now since you posted about withdrawing your balance so I just wanted to check if you got all the information you needed? slight_smile 

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