Solved: Awaiting sms on WiFi calling response

Louise148 · ‎19-10-2018

Could 02 please update its customers on when we can expect to have sms available on WiFi calling.

Chris_K · ‎22-10-2018

@jonsie wrote:

We were told that sms over wifi would be available sometime this year but they are rapidly running out of time. Who knows really? O2 will just announce it when/if they are ready.

Anything known at your end @Chris_K that you can share?

Due to the complexity of the functionality, this is still something we’re working on. We want to ensure we’re as thorough as possible with our implementation and tests to ensure it works flawlessly when we launch it for customers in 2019.

As soon as there's more progress or updates to share, i'll make sure you guys are the first to see it.

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Bambino · ‎19-10-2018

@Louise148 This is a customer community. Not O2. You need to speak to customer service. https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2

Louise148 · ‎19-10-2018

I am following on from a post on here in February. No answer received

Bambino · ‎19-10-2018

@Louise148 As said, whatever was posted here would most likely only be from other customers, and that was eight months ago. If you want to get a more definitive answer you should speak to customer service.

I DO NOT WORK FOR O2

Louise148 · ‎19-10-2018

Bambino It is a community question. 02 have not replied and I was asking for comments from the community if they are aware of any updates.

MI5 · ‎19-10-2018

Not heard a thing about it from O2 @Louise148

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎19-10-2018

Okay, fair enough, but I don't see any question you posted before today. I can tag our community admin @Martin-O2 and @EmilieT to see if they have anything to add, but you probably won't get a response until Monday at the earliest.

I DO NOT WORK FOR O2

Louise148 · ‎19-10-2018

Thanks. I’ve asked them but no reply. Looking at the community posts they agreed in February to update in a few months. I think 8 months is long enough to wait. The technology exists for other carriers so why can’t they do it on 02

Bambino · ‎19-10-2018

Well maybe this will jog their memory.

As the technology exists for other carriers, maybe you've answered your own question?:smileywink:

I DO NOT WORK FOR O2

jonsie · ‎19-10-2018

We were told that sms over wifi would be available sometime this year but they are rapidly running out of time. Who knows really? O2 will just announce it when/if they are ready.

Anything known at your end @Chris_K that you can share?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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