Audible still managed by O2 after cancelation

[Georgios66]

I had a membership for audible as an extra. After the cancelation my audible account is still linked to O2. and can't resume my membership via audible. It says I have to do it via O2 but the extra is no longer visible/availble inside my extras. How can I unlink the two accounts?

[MI5]

@Georgios66 

How to cancel here Guide: Adding and removing O2 Extras  

Or you'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

[Georgios66]

Thanks for the replay but this is not helpful. I have succesfully canceled the audible extra, that was not an issue. The problem is that whenever I get to audible I get this. 
"Your monthly Audible subscription is billed through O2"
I dont want my accounts linked, simply because the O2 add remove extra is such a fuss.

[MI5]

@Georgios66 

I don't wish to point out the obvious but it doesn't appear to be cancelled.

Might be best for you to call customer service 

Guide: Coronavirus Community Help and Support 

[Georgios66]

It is cancelled I got a verification message and I am not charged since then( it's been some time). 
So by my understanding when you cancel I suppose I should not see that message?
Cause O2 support told me that my only option is too re-enable the extra (or not) and there is nothing else they can do. This is a very crappy way to enable/disable a memebrship in Audible if I have to contact O2 support everytime as there is no button for Audible for me inside O2 menu.

[gmarkj]

Can you not set up a new Audible account that is not linked to your o2 account?

[Georgios66]

I would lose access to my books, wouldn't I? 

Anyway, I contacted Audible and they sort it out. My account is not longer bound to O2.

[gmarkj]

Ah, hadn't thought of that.
Please to hear it is fixed though.