Welcome to the O2 Community

Has your question already been answered? See the community FAQ's

Other Products and Services

Reply
Level 1: Joiner
Posts: 3
Registered: ‎11-07-2018
Accepted Solution

Apple Watch 4 - Change of mind - Deposit refund

Yesterday a I bought an Apple Watch 4 in the store but I'm not really satisfied with it. I had to pay 375 pounds deposit. If I bring back it to the shop will I get back the deposit? 

Posts: 87,029
Topics: 529
Solutions: 10,968
Registered: ‎04-04-2012

Re: Apple Watch 4 - Change of mind - Deposit refund

@deepsoul 

Yes your deposit will be refunded but it will take a while for it to be credited back to you.

O2 are never quick with refunds.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Highlighted
Level 1: Joiner
Posts: 3
Registered: ‎11-07-2018

Re: Apple Watch 4 - Change of mind - Deposit refund

Thanks for your answer! Do you know how long it take?

Anonymous
Posts: 0

Re: Apple Watch 4 - Change of mind - Deposit refund

Usually 2-3 weeks I think
Posts: 87,029
Topics: 529
Solutions: 10,968
Registered: ‎04-04-2012

Re: Apple Watch 4 - Change of mind - Deposit refund

It's variable.
Sometimes quicker than others.
You may get lucky as it's an in store purchase.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)