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Apple Case and charging pad offer

Calire123
Level 1: Joiner
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I purchased 2 x Apple cases when they had an offer on , the offer was buy a case and get a charging pad free . I purchased 2 x cases but only got 1 charging pad , should I have received 2 charging pads as purchased 2 cases ?
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MI5
Level 94: Supreme
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Registered:

@Calire123 

Yes, you would expect so.

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
Or advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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