This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Anyone had any success calling 202?

tafflondon
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎20-03-2024 16:04

on ‎20-03-2024 16:04

I'm trying to add a Bolt On, when I text TRAVEL to 23336 as it says I gat a message saying they can't add the Bolt On and I should call 202.  What a waste of time, it either goes into a loop telling me about free drinks and queue jumping for tickets I don't want or drops the line.  I thought EE left a lot to be desired, until now.

Message 1 of 3
576 Views
0 Kudos
2 REPLIES 2

MI5
Level 94: Supreme
  • 152011 Posts
  • 651 Topics
  • 28909 Solutions
Registered:

on ‎20-03-2024 16:07

on ‎20-03-2024 16:07

@tafflondon 

Have you tried adding in your MyO2?

Guide: My O2 - Bolt-ons 

Guide: How to find help & contact O2 

Using Your Phone Abroad → O2 Travel Search Tool | O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
569 Views
0 Kudos

Enlli
Level 69: Guiding Light
  • 9077 Posts
  • 72 Topics
  • 1818 Solutions
Registered:

on ‎20-03-2024 16:11

on ‎20-03-2024 16:11

As per @MI5 

1000008568.jpg

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
567 Views
0 Kudos
Top Kudoed Authors
View All
Top