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Level 1: Joiner
Posts: 7
Registered: ‎18-10-2012
Accepted Solution

Anyone else having a problem with the O2 website and Windows 10?

[ Edited ]

I am trying to download the PDF of my latest bill via my PC using Windows 10 and the latest version of Adobe Acrobat DC and the O2 website popup window keeps throwing up an error as though I have no PDF reader installed.  Anyone else have this problem and/or any solution please? Thanks.

Posts: 85,616
Topics: 522
Solutions: 10,676
Registered: ‎04-04-2012

Re: Anyone else having a problem with the O2 website and Windows 10?

Try using Chrome or Firefox as your browser.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 1: Joiner
Posts: 7
Registered: ‎18-10-2012

Re: Anyone else having a problem with the O2 website and Windows 10?

OK. Will give it a go now. Thanks. Good Idea

Level 1: Joiner
Posts: 7
Registered: ‎18-10-2012

Re: Anyone else having a problem with the O2 website and Windows 10?

It worked with Chrome. Thanks for the suggestion.  Will make it my default browser. Fantastic

Posts: 85,616
Topics: 522
Solutions: 10,676
Registered: ‎04-04-2012

Re: Anyone else having a problem with the O2 website and Windows 10?

Good news - There are a few compatibility issues with IE so I tend to avoid it completely these days.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 65,965
Topics: 539
Solutions: 3,338
Registered: ‎04-01-2009

Re: Anyone else having a problem with the O2 website and Windows 10?

There are so many browsers available now and to be honest IE is quite possibly the worst of any.