on 21-09-2012 13:40
on 21-09-2012 13:40
The other night I got a flash text on my sms. This is where it just pops up on the screen with the message, you press ok to dismiss it and there is no trace of the sms anywhere on your phone. Because it is a flash text the sender is not identified. I'm on Android. It was definitely somebody that knows me.
o2, I am a bit worried that someone is able to send me a flash text that just pops up on my screen, anonymously. The fact they would not want to identify themselves is more than a little bit odd.
From the research I have done, Bluebook used to allow the identification of the sender in these types of messages... however you have now scrapped texts on Bluebook so that is not an option. iPhone and Nokia used to have the ability to send these types of anonymous messages but shouldn't do anymore.
Since you allow these flash messages to be sent over your network, please advise how I can go about finding out who sent me this.
Many thanks
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on 21-09-2012 14:04
21-09-2012 13:45 - edited 21-09-2012 13:50
21-09-2012 13:45 - edited 21-09-2012 13:50
Yes I would guess they know you, but as nothing is stored on your phone flash messages don't cause a problem.
O2 cannot tell you who sent it.
It may still be possible to send these from your pc using MyPhoneExplorer.
on 21-09-2012 13:50
Thanks but I disagree, it's a big problem that a message can just pop up on the screen anonymously and is not stored in your phone. This sort of thing could be used for crime, or to harass people and a lot of networks block these types of messages.
As mentioned I already said that I know for a fact whoever has sent it definitely knows me. I'd like an answer from o2 please
on 21-09-2012 13:53
on 21-09-2012 13:53
jules2012 wrote:. I'd like an answer from o2 please
Unlikely to happen here.
Anyone who phones, texts or contacts you in any way and withholds their name or number is entitled not to have it revealed.
If it's a serious nuisance you would have to contact the police.
on 21-09-2012 13:58
Thanks again, but I would like a serious answer from o2 as they are allowing delivery of these messages over the network, which other networks do not do.
Again I disagree with what you are saying and would like an answer from o2. Otherwise it's one for the regulators.
on 21-09-2012 14:00
on 21-09-2012 14:00
I don't mean to cause offence but I'm not really after commentary from the public, I would like an answer from o2 as they seem to have shut down their email channel of communication...
on 21-09-2012 14:00
on 21-09-2012 14:01
As I said the email channel appears to have disappeared and it seems a bit ott having to write a letter about this...
on 21-09-2012 14:04
21-09-2012 14:05 - edited 21-09-2012 14:06
21-09-2012 14:05 - edited 21-09-2012 14:06
@Anonymous wrote:I don't mean to cause offence but I'm not really after commentary from the public.
If you post in a public forum that's exactly what you will get.
Contact O2 directly, use the "Contact us" link at the foot of the page to see how to do this.